ExitFactor · HubSpot CRM Walkthrough
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ExitFactor

HubSpot CRM
Walkthrough & Demo

A short preface before we dive in — what changed since we migrated from GorillaDash, what's working, and what's next.

Introduction

Garrett Gillin

Founder, Units Marketing

What we run for the network
Schedule A
National Ads
Website
CRM
SEO / GEO
Analytics
How we can help you
Paid Ads
SEO / GEO
Content Marketing
Direct Outreach
Local Strategy
CRM Coaching
Where we were

GorillaDash wasn't built for what we need — or where we're going.

Difficult to use

Day-to-day workflows took more clicks and workarounds than they should.

Limited tracking

Attribution and reporting didn't give us the visibility we needed.

Not built for marketing

Email, automation, and campaign tools weren't core to the platform.

Why HubSpot

We needed a platform to manage, measure, and run marketing at scale.

Manage at scale

One source of truth for contacts, deals, and campaigns across the org.

Measure what matters

Real attribution and reporting — lead source, pipeline, conversion, ROI.

Run marketing

Email, automation, and sequences built into the same platform.

What's in the box

The major HubSpot features we now have.

Contacts & Deals

Full timeline history on every record.

Email integration

Two-way sync with your inbox.

Workflows

Automated follow-up and routing.

Attribution & dashboards

See lead source and org-wide performance.

Custom views

Saved filters per consultant and pipeline.

Reception Integration

CallRail is linked to HubSpot, but inbound calls aren't creating deals yet.

Lead intake

Outsourced reception is now fielding internet leads for everyone on HubSpot.

What outsourced reception handles

  • • Inbound calls from the website
  • • Webinar campaign leads
  • • Internet leads from web forms

How this helps everyone

  • • Reduces the initial burden on consultants
  • • Consistent, fast answering — every lead, every time
  • • Leads get qualified, then booked to your calendar or soft-handed off
  • • Better reporting accuracy and client experience
Adoption

Who's already on HubSpot and outsourced reception.

20Active
1On Hold
Atlanta North
Atlanta South Metro
Cleveland Central
Colorado
Dallas Fort Worth
Des Moines
Fort Lee
Grand Rapids & Lansing
Indiana
Northwest Arkansas
O'Fallon
Orlando East & Space Coast South
Portland Central
Reno
Scottsdale North
SLC & Utah County
Tysons Corner
West Raleigh
West St Louis
Western Chicagoland
Long Island
Major wins

What HubSpot is doing for us today.

Real automations

Location-assignment workflows live in HubSpot. A corporate automation consultants can opt into is on the way.

Visibility we didn't have

Source-of-lead from the website, dashboards, and customizable views per consultant — out of the box.

Outsourced reception integration

Inbound calls, webinar leads, and web-form leads land directly in HubSpot, fielded by outsourced reception.

Email & calendar sync

Two-way inbox sync and meeting booking links keep activity logged automatically.

Single source of truth

Contacts, deals, and full timeline history live in one place across the network.

Attribution end-to-end

From first touch on the website to a closed deal — we can finally see the full path.

How we can improve

Usage is uneven. Discipline helps everyone.

Connect your inbox

Link your email so all communications get stored automatically — no manual logging.

Live in the deal pipeline

Keep notes on every deal and move them to the right stages so the pipeline reflects reality.

Loop in corporate

Franchisees route requests through corporate first — if they decide it's worth our support, they'll bring us in.

Give feedback

Tell us what you want for marketing and sales — we'll explore adding it if there's a fit.

Up next

Live demo.

1
Lead management walkthrough
2
Lead activity, attribution & notes
3
Email marketing & automation
4
Reporting dashboards
Let's open HubSpot →